General Terms & Conditions     

Terms and Conditions

KS Projekt's general terms and conditions are valid unless otherwise agreed in writing between the customer and KS Projekt. We apply the right of ownership. Delivered goods are KS Projekt's property until full liquidation is obtained. Payment terms are 30 days net unless otherwise is agreed. On orders less than SEK 2500, an administration fee of SEK 195 is charged. Customers have the right to change their order confirmed orders free of charge within 48 hours, otherwise KS Projekt reserves the right to invoice SEK 495 in the event of an order change. In case of late payment, SEK 60 will be charged in reminder fee. Interest will be charged according to Interest Act.  

 

Shipping & Fees

Shipping is included. The shipping price varies depending on the size of the product and is applied before the final payment.

 

Complaints and Returns

For complaints and return situations, always contact the seller at KS Projekt for approval. You have 14 days right of return (calculated from date of delivery) on goods in undamaged condition. Returns that are in condition as new are returned and credited to a value of 85% of their net price to the customer. If it is a transport injury, note this on the shipping note together with any. driver and make a complaint to KS Projekt AB. In case of late payment, SEK 60 will be charged in reminder fee. Interest on interest is paid according to the Interest Act.

 

E-Commerce

In our e-commerce you as an e-commerce customer have the opportunity to place orders when it suits you best on the day. As a new customer, contact customer service to obtain login details If you are a customer since before, you can log in with the log-in credentials and place your order. Within 24 hours you will receive a feedback to your e-mail address with order confirmation / delivery information and any supplementary information. Of course, you can also ask questions to our customer service, order@ksprojekt.se or +46 (0) 8 410 909 70. If you need assembly help, we are happy to help. Please contact our customer service and we will make a suitable proposal.

 

Privacy and security

In connection with registration and ordering with us at KS Projekt AB you enter your information such as name, company, address, e-mail, telephone number and organization number. This registration means that you thereby agree that we store and use your information in our business to fulfill our obligations to you.

 

PDA (Personal Data Act)

According to the Personal Data Act (1998: 2004), no registration of personal data may take place without the person's consent. When you click on order on our customer shop or when you register as a customer with KS Projekt AB, you agree that we store the information we need to be able to fulfill your order. You have the right to access your personal data registered with us. If the recorded information is incorrect, incomplete or irrelevant, you have the right to request that the information be corrected or deleted. In order to disclose information, the Personal Data Act requires you to submit a signed request to:

KS Projekt AB

The transport route 13

302 30 HALMSTAD

 

Only KS Projekt AB has access to your information and does not disclose any information without your approval, with the exception of legal cases.

 

E-mail

As a customer of KS Projekt AB you can receive e-mails regarding your order, payment or other communication you initiated. Email from third parties or concerning goods or services that are not directly related to our business does not exist.